Client Feedback

Feedback 01 / 08

They have all been professional, kind and caring to our patients

I want to thank all of the YMS team on all levels, from Consultant, ODP, Nurse, Orthoptist and Ophthalmic technicians, for their dedication to our patients over the last year.

We have enjoyed working with the team; they have all been professional, kind and caring to our patients across Northamptonshire. They travel from different areas of the country and are always ready to deliver care on their arrival and work with our substantive staff a KGH to set up their relevant areas.

The collaboration between YMS & KGH has been a success, and we have been able to reduce our waiting list for our patients and deliver care in a more timely manner.

Sister

Ophthalmology

Feedback 02 / 08

Positive change to working practice

Your Medical Services has been supplying regular endoscopy services at ESNEFT since 2018, undertaking an average of 60% of all weekend activity. They also provide bowel screening accredited endoscopists.

They have been responsive to any issues or concerns raised, implementing robust quality assurance processes. Their administrative allocation for both medical and nursing staff is extremely good, and their staff are friendly. YMS communicate very well and do their best to integrate into the substantive workforce.

The service has supported positive change to working practice of YMS staff. It is always difficult for insourced staff teams to adopt the same work ethic as substantive employees but for the most part, YMS achieves this.

General Manager

Gastroenterology

Feedback 03 / 08

Good with communication

Your Medical Services have always been good with communication and in a timely manner. All endoscopists who have work at in the department have been of a high standard, and I have been given the opportunity to review and approve all consultants prior to them working with us. This is a key relationship building part of the service, which shows openness and honesty.

Consultant and Clinical Lead

Gastroenterology and Endoscopy

Feedback 04 / 08

Professional, knowledgeable and caring

The Consultants and Nursing team which Your Medical Services have provided have always been professional, knowledgeable and caring.

Lead Nurse

Endoscopy

Feedback 05 / 08

We couldn’t have got through this difficult period without YMS

There are no words to explain how valuable and effective Your Medical Services have been to our Breast Service. Not only have they provided an insourced solution to our Breast Clinics, they helped our team continue to meet our Two Week Wait targets, improve patient Referral to Treatment (RTT) within breast surgery and continue to deliver consistent and outstanding patient care. We couldn’t have got through this difficult period without you, thank you.

General Manager

Breast Surgery

Feedback 06 / 08

YMS have always provided high-quality doctors for various specialties

For the past three years, I’ve been collaborating with Service Manager Aliye and Director Jon Knappett from Your Medical Services, both of which have been incredibly understanding, consistent and flexible. From medical retina to glaucoma, general clinics to paediatric clinics, YMS have always provided high-quality doctors for various specialties, while helping to minimise our backlog of patients. Financially, Your Medical Services have been a breath of fresh air as their candidates help us keep costs low. If there have been any incidents, these are dealt with promptly by them and their clinical lead. Thank you!

Service Manager

Ophthalmology

Feedback 07 / 08

Consistent, flexible and cost-effective

We couldn’t thank Your Medical Services anymore than we already do. From working alongside each other in previous campaigns to the current project, Your Medical Services have always demonstrated themselves to be consistent, flexible and cost-effective.

We are looking forward to working with Your Medical Services in the future. Thank you.

General Manager

Urology

Feedback 08 / 08

High-quality insourcing

Your Medical Services have provided a high-quality insourcing service to our endoscopy department. Their Consultants are of a high standard with CVs and KPI data to back this up. The Nursing staff have worked well within our department and have left the department in a stocked and ready state. The service they have and are providing is invaluable.

Service Manager

Gastroenterology and Endoscopy.

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